# Intermittent Availability Issues

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 2h 50m
- started 2026-07-21 20:20 UTC
- Control Panel
- id: DWN-e14e9db241
- Official page: https://stspg.io/433nn15h5jfq

## Updates from BigCommerce
### 2026-07-21 20:20 UTC: investigating
Commerce Engineers are currently investigating an issue causing intermittent errors in PageBuilder and some other aspects of the control panel. Storefronts and the checkout experience are not affected.

### 2026-07-21 23:09 UTC: resolved
Commerce Engineers identified and fixed the root cause of the intermittent errors affecting the control panel. This incident has been resolved.

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