# Degraded performance of Bitbucket cloud

- Provider: [Bitbucket](https://down.guide/bitbucket)
- Level: confirmed
- Impact: Degraded
- lasted 3h 46m
- started 2026-03-12 08:48 UTC
- Website, API, Git via SSH +9
- id: DWN-01a48c5c91
- Official page: https://stspg.io/wzlbl1hbfjw5

## Updates from Bitbucket
### 2026-03-12 08:48 UTC: investigating
We are actively investigating a service disruption impacting Bitbucket for some customers. We'll share updates here as more information is available.

### 2026-03-12 09:40 UTC: investigating
We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.

### 2026-03-12 10:52 UTC: investigating
Our engineers are actively working to resolve the Bitbucket Cloud disruption. No new updates at this moment. We will share more details within the next hour or as soon as we more information is available.

### 2026-03-12 12:05 UTC: investigating
Our engineers continue to work actively to identify the root cause. Meanwhile, the affected service is now stable and the error rate has decreased. We will share more details within the next hour, or sooner if more information becomes available.

### 2026-03-12 12:33 UTC: resolved
We have successfully mitigated the incident, and the affected service is now fully operational. Our teams have verified that normal functionality has been restored and the service is performing as expected.

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