# Customers experiencing issues with Bitbucket builds

- Provider: [Bitbucket](https://down.guide/bitbucket)
- Level: confirmed
- Impact: Partial outage
- lasted 50m
- started 2025-07-03 01:23 UTC
- Pipelines
- id: DWN-774fdcd1b9
- Official page: https://stspg.io/j31wnhnbc63p

## Updates from Bitbucket
### 2025-07-03 01:23 UTC: investigating
We are aware of some customers currently experiencing issues relating to build pipelines in Bitbucket. Our team is investigating with urgency and will provide an update as soon as possible.

### 2025-07-03 02:00 UTC: monitoring
The cause of Bitbucket pipeline issues has been connected to an infrastructure provider. We have received an update from their team that services should now be returning to normal. We are monitoring recovery at this time and will update further when we believe services are fully restored.

### 2025-07-03 02:12 UTC: resolved
We have received an update that services with our infrastructure provider are fully restored. This issue is now resolved.

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