Intermittent reliability issue with Bitbucket Cloud

What to do

• Check whether you use Bitbucket Website, API, Git via SSH, Git via HTTPS and 1 more. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 28m it lasted.

  Anything that failed between 2026-09-11 06:31 UTC and 2026-09-11 08:00 UTC may need a replay.

• Subscribe to Bitbucket's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=bitbucket works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bitbucket 3

1. investigatingSep 11, 2026, 6:31 AM UTC

   Bitbucket Cloud is experiencing an intermittent reliability issue affecting some users. The issue is impacting pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may see pages fail to load, time out, or continue spinning without completing. We will provide further updates within an hour, or sooner if we have significant progress to share.

   provider

2. monitoringSep 11, 2026, 7:27 AM UTC

   We have identified the root cause of this incident and taken corrective steps to address it, with some improvements observed. We continue to monitor the situation to ensure stability.

   provider

3. resolvedSep 11, 2026, 8:00 AM UTC

   On September 11 2026, between 5:30 UTC and 6:45 UTC, users experienced intermittent reliability issue that affected pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may have also seen pages fail to load and timed out. The issue is now resolved and services have been restored to normal operation for all the affected customers.

   provider

Corrections

None so far.

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