Slower response times on Bitrise web app and REST API

What to do

• Check whether you use Bitrise ⚙️ Builds (CI). Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 25m it lasted.

  Anything that failed between 2025-11-25 16:55 UTC and 2025-11-25 17:20 UTC may need a replay.

• Subscribe to Bitrise's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=bitrise works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bitrise 2

1. identifiedNov 25, 2025, 4:55 PM UTC

   We are currently investigating slower response times on the Bitrise website at app.bitrise.io. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services impacted: Website pages on app.bitrise.io, including sign-up and sign-in, and the Workflow Editor may return errors or fail to load. Scope: [All users] Severity: [SEV-1] What we’re doing? Our Engineering teams are actively investigating this incident and have identified the root cause. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.

   provider

2. resolvedNov 25, 2025, 5:20 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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