# Inbound Calls Routing Failure

- Provider: [Bland AI](https://down.guide/bland)
- Level: confirmed
- Impact: Partial outage
- lasted 1m
- started 2025-09-09 20:26 UTC
- API, API, AWS ec2-us-west-2
- us, us-west-2
- id: DWN-226f390ef4
- Official page: https://stspg.io/lv9jwczwsbhy

## Updates from Bland AI
### 2025-09-09 20:26 UTC: monitoring
We experienced an inbound call routing issue from 12:06pm to 12:20pm that prevented inbound calls from connecting properly. Service has been fully restored.

### 2025-09-09 20:27 UTC: resolved
This incident has been resolved.

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