# Degraded Calls

- Provider: [Bland AI](https://down.guide/bland)
- Level: confirmed
- Impact: Major outage
- lasted 3m
- started 2025-06-20 17:46 UTC
- API, API, AWS ec2-ap-southeast-2 +2
- ap-southeast-2, us, us-west-2
- id: DWN-3c8f4d9118
- Official page: https://stspg.io/fx91314gctb6

## Updates from Bland AI
### 2025-06-20 17:46 UTC: monitoring
Our GPU provider had an outage at 10:28am, causing calls to potentially have no audio from the agent. They have since recovered at 10:35am, and are monitoring to ensure the fix is fully live.

### 2025-06-20 17:48 UTC: resolved
The incident has been resolved as of 10:44am.

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