# Calls degraded

- Provider: [Bland AI](https://down.guide/bland)
- Level: confirmed
- Impact: Degraded
- lasted 42m
- started 2025-08-06 02:59 UTC
- API, AWS ec2-us-west-2
- us, us-west-2
- id: DWN-7836b26646
- Official page: https://stspg.io/5l44nfks1w4s

## Updates from Bland AI
### 2025-08-06 02:59 UTC: investigating
A percentage of calls are experiencing higher latency. Issue is being investigated now.

### 2025-08-06 03:41 UTC: resolved
This incident has been resolved.

### 2025-08-06 03:41 UTC: postmortem
Some calls were experiencing higher latency, from 7:34pm - 8:35pm, due to an issue with a downstream provider. We have confirmed resolution and set fallbacks to keep latency low if this issue happens again.

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