# Calls Degraded

- Provider: [Bland AI](https://down.guide/bland)
- Level: confirmed
- Impact: Partial outage
- lasted 9m
- started 2025-07-23 18:41 UTC
- API, API
- id: DWN-a48857a7ab
- Official page: https://stspg.io/k71j7jmcbtzw

## Updates from Bland AI
### 2025-07-23 18:41 UTC: investigating
We are aware of a downstream provider having audio streaming issues. We believe it to be identical to the issues observed yesterday. We apologize for the issues and are investigating.

### 2025-07-23 18:45 UTC: monitoring
The downstream provider has remedied the issue. We are monitoring the fix.

### 2025-07-23 18:50 UTC: resolved
This incident has been resolved.

### 2025-07-23 18:50 UTC: postmortem
An upstream provider, suffered a fault in the GCP central1 region. The length of the incident was observed as/from: 
11:32 PDT → 11:43 PDT.
We deeply apologize for this issue, and are working with our provider to investigate the 2nd day of an incident in nature.

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