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Bland AI

Issue with dispatching outbound calls

Major outage Lasted 1h 3m · started · Bland AI's page

Level
confirmed
Worst impact
Major outage
Components
API, AWS ec2-us-west-2
Regions
us, us-west-2
Down Index
47of 100

What to do

  • Check whether you use Bland AI API, AWS ec2-us-west-2 in us, us-west-2. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 3m it lasted.

    Anything that failed between 2025-10-20 17:58 UTC and 2025-10-20 19:00 UTC may need a replay.
  • Subscribe to Bland AI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bland works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bland AI 3

  1. identified

    Service disruptions with AWS is affecting our upstream provider, causing intermittent issues with dispatching calls.

    provider

  2. monitoring

    The issue looks to be resolved as of 10:56am PST, and had started at 10:40am PST. We will continue to monitor to confirm.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-bf5c64a2e0

Is Bland AI still down?

No, this incident was resolved 2025-10-20 19:00 UTC. For Bland AI's live state, see https://down.guide/bland.

How long did it last?

1h 3m, from 2025-10-20 17:58 UTC to 2025-10-20 19:00 UTC, by the times Bland AI posted.

What was affected?

Bland AI named API, AWS ec2-us-west-2 in us, us-west-2.

What caused it?

Bland AI hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bland AI's official status page, https://status.bland.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.