# Outbound Calls are not getting dispatched

- Provider: [Bland AI](https://down.guide/bland)
- Level: confirmed
- Impact: Partial outage
- lasted 15m
- started 2025-05-30 23:14 UTC
- API, AWS ec2-ap-southeast-2, AWS ec2-us-west-2 +1
- ap-southeast-2, us, us-west-2
- id: DWN-d98262fe03
- Official page: https://stspg.io/6dvxlvgy7yjf

## Updates from Bland AI
### 2025-05-30 23:14 UTC: investigating
We are currently investigating this issue.

### 2025-05-30 23:25 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-05-30 23:30 UTC: resolved
The incident has been resolved. There was an issue with our queuing service that was preventing calls from being removed from our queue.

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