# \[Minor\] Issue with Box AI

- Provider: [Box](https://down.guide/box)
- Level: confirmed
- Impact: Degraded
- lasted 3h 19m
- started 2026-11-04 05:48 UTC
- Box AI
- id: DWN-aa9c70b049
- Official page: https://stspg.io/hg22gsr327kn

## Updates from Box
### 2026-11-04 05:48 UTC: investigating
Our team is investigating an issue with Box AI. Some users may be unable to use Box AI. We will provide additional information as it becomes available.

### 2026-11-04 06:18 UTC: investigating
We are continuing to investigate this issue.

### 2026-11-04 06:51 UTC: investigating
We are continuing to investigate this issue.

### 2026-11-04 09:07 UTC: resolved
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

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