# \[Minor\] Issues with All Files Page

- Provider: [Box](https://down.guide/box)
- Level: confirmed
- Impact: Degraded
- lasted 25m
- started 2026-08-19 11:38 UTC
- Files Page
- id: DWN-d354011a97
- Official page: https://stspg.io/s2cb5jfx5gj3

## Updates from Box
### 2026-08-19 11:38 UTC: investigating
Our team is investigating an issue on All Files page, in the WebApp. Users may see errors or slowness when attempting to access files or folders. We will provide additional information as it becomes available.

### 2026-08-19 11:57 UTC: monitoring
Our team has taken steps to remediate this issue and is seeing improvement on the All Files page service. We are continuing to monitor for any additional impact.

### 2026-08-19 12:03 UTC: resolved
After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

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