# Slow or failed data loading in US region

- Provider: [Braintrust](https://down.guide/braintrust)
- Level: confirmed
- Impact: Partial outage
- lasted 40m
- started 2026-09-09 21:30 UTC
- us
- id: DWN-15338de47d
- Official page: https://status.braintrust.dev/incidents/01M2418VWM3N4EZ9A8XF2A8XN8

## Updates from Braintrust
### 2026-09-09 21:30 UTC: investigating
We're investigating slow or failed data loading affecting some customers on our US-hosted service. Affected pages may load slowly, hang, or show errors.

### 2026-09-09 21:34 UTC: monitoring
We've applied a mitigation for the data-loading issue affecting our US-hosted service and are monitoring performance. We'll share another update once we've confirmed stability.

### 2026-09-09 22:10 UTC: resolved
The issue causing slow or failed data loading in our US-hosted service has been resolved. We're sorry for the disruption.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).