# High 504 error rate in EU data plane

- Provider: [Braintrust](https://down.guide/braintrust)
- Level: confirmed
- Impact: Major outage
- lasted 28m
- started 2026-07-16 08:32 UTC
- eu
- id: DWN-46da815651
- Official page: https://status.braintrust.dev/incidents/01KXN0X1983TEAPFGBF40FGSA6

## Updates from Braintrust
### 2026-07-16 08:32 UTC: investigating
The hosted EU data plane is currently experiencing a very high rate of 504 errors.

### 2026-07-16 09:01 UTC: resolved
We have reverted to an older configuration to avoid an AWS outage with Cloudfront.

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