# Authorization service in degraded state

- Provider: [Braintrust](https://down.guide/braintrust)
- Level: confirmed
- Impact: Degraded
- lasted 2h 1m
- started 2026-02-19 16:34 UTC
- id: DWN-83d09a569b
- Official page: https://status.braintrust.dev/incidents/01KHVC260RSW9Z7NJTJPF5PTDA

## Updates from Braintrust
### 2026-02-19 16:34 UTC: investigating
Degraded performance of our authorization vendor is causing issues with user authorization accessing the control plane. The vendor has identified the issue and is working on a fix.

### 2026-02-19 17:20 UTC: investigating
We've observed improvement in authorization errors but our authorization provider is still reporting a degraded state. We're continuing to monitor.

### 2026-02-19 17:53 UTC: monitoring
Impact for Braintrust users appears to have been resolved for the past 30 minutes. We'll continue to monitor until our authorization provider reports full resolution.

### 2026-02-19 18:35 UTC: resolved
We have not observed any recurrence of issues and our authorization provider has reported full recovery and stable performance across their entire system.

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