# US05 Dashboard latency

- Provider: [Braze](https://down.guide/braze)
- Level: confirmed
- Impact: Partial outage
- lasted 15m
- started 2026-03-17 20:49 UTC
- Dashboard
- id: DWN-3ece3a77c4
- Official page: https://stspg.io/7jbbhq8z8c1z

## Updates from Braze
### 2026-03-17 20:49 UTC: investigating
Braze Engineers are investigating an issue affecting users' ability to reach the Braze Dashboard for the US05 Cluster, starting around 16:15 EST. At this time, no other services are impacted, and messaging sending is not impacted.
Engineers are actively working to restore service.

### 2026-03-17 20:57 UTC: monitoring
As of 16:47 ET, Braze engineers have implemented a fix and are continuing to monitor service health for improvement.

### 2026-03-17 21:04 UTC: resolved
No further issues have been experienced, and all services are operating normally. The incident is now resolved.

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