# Latency and Errors on US07

- Provider: [Braze](https://down.guide/braze)
- Level: confirmed
- Impact: Degraded
- lasted 2h 25m
- started 2026-09-02 07:43 UTC
- Dashboard
- id: DWN-5a03254c7e
- Official page: https://stspg.io/31rcjl5mjqs5

## Updates from Braze
### 2026-09-02 07:43 UTC: investigating
Our Engineering team are investigating intermittent latency and errors on the US07 Dashboard.

### 2026-09-02 08:58 UTC: identified
We have identified the issue leading to intermittent dashboard errors and latency and engineers are working to resolve the issue.

### 2026-09-02 09:36 UTC: monitoring
Engineers have implemented a fix and the Dashboard has been stable for over 30 minutes. We are continuing to monitor the issue to ensure full resolution.

### 2026-09-02 10:09 UTC: resolved
The Dashboard has continue to remain stable and the issue is now resolved.

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