# Data Processing and Messaging Sending latency impacting US01

- Provider: [Braze](https://down.guide/braze)
- Level: confirmed
- Impact: Degraded
- lasted 36m
- started 2025-07-11 07:43 UTC
- Data Processing, Outbound Messaging
- id: DWN-65769468a4
- Official page: https://stspg.io/fnht9jtmnqcg

## Updates from Braze
### 2025-07-11 07:43 UTC: investigating
Our engineering team is investigating elevated Messaging Sending and Data Processing latency affecting the US01 cluster. We are actively working to identify the root cause and implement a resolution as quickly as possible.

### 2025-07-11 07:57 UTC: monitoring
Braze Engineers have implemented a fix for the issue, and we are observing improvements in processing speed. Engineers are now working to process the backlog of messages.

### 2025-07-11 08:19 UTC: resolved
The backlog of messages has now been processed. The incident is now considered resolved.

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