# SMS outbound sending delays

- Provider: [Braze](https://down.guide/braze)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-01-13 22:19 UTC
- id: DWN-93fb97df29
- Official page: https://stspg.io/f1jf2p267tlt

## Updates from Braze
### 2026-01-13 21:00 UTC: resolved
Between 4:05 PM and 4:58 PM ET, some SMS messages experienced a temporary delivery delay. The issue has been fully resolved. All delayed messages were safely queued and are now being delivered. No messages were lost. 
Our systems are operating normally, and our team is monitoring to ensure continued stability.

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