# Increased latency in Outbound Messaging for all clusters

- Provider: [Braze](https://down.guide/braze)
- Level: confirmed
- Impact: Degraded
- lasted 28m
- started 2025-10-22 23:19 UTC
- Email, Push Notifications - iOS, Push Notifications - Android
- id: DWN-94304b2db5
- Official page: https://stspg.io/4tgdzc5np1m9

## Updates from Braze
### 2025-10-22 23:19 UTC: monitoring
At approximately 5:09 PM EST, a recent change introduced increased latency in outbound messaging. A fix has been deployed, and service performance is rapidly returning to normal operating levels. 
We will continue to monitor the system to ensure full resolution.

### 2025-10-22 23:48 UTC: resolved
Braze Engineers have confirmed outbound message latency and service performance is now operating normally and within normal operational bounds. Engineers will continue to monitor service health across all clusters.
This incident has been resolved.

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