# US02 Dashboard and SDK Errors

- Provider: [Braze](https://down.guide/braze)
- Level: confirmed
- Impact: Degraded
- lasted 11m
- started 2025-11-18 22:24 UTC
- Dashboard, SDK Data Collection
- id: DWN-c1f1afba0d
- Official page: https://stspg.io/6pfx2jh9s33s

## Updates from Braze
### 2025-11-18 22:24 UTC: monitoring
Starting at 16:55 ET Braze Engineers identified an issue impacting the US02 Dashboard and SDK. At 17:18 ET Engineers implemented a fix and services have returned to normal operation.
Engineers are continuing to monitor service stability.

### 2025-11-18 22:35 UTC: resolved
The US02 Dashboard and SDK have remained stable since 17:18 ET. We can confirm the incident is resolved.

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