# EU01 REST API and SDK Data Collection Errors

- Provider: [Braze](https://down.guide/braze)
- Level: confirmed
- Impact: Partial outage
- lasted 43m
- started 2025-11-24 11:26 UTC
- SDK Data Collection, REST APIs
- id: DWN-ccf6652678
- Official page: https://stspg.io/21qjklfj7k0v

## Updates from Braze
### 2025-11-24 11:26 UTC: investigating
Our Engineering team is investigating elevated REST and SDK Errors on the EU01 Cluster.

### 2025-11-24 11:51 UTC: monitoring
The REST API and SDK Data Collection has returned to normal operation and engineers are continuing to monitor services.
Any SDK API requests that returned an error will have been automatically retired. Any REST API requests that received an error will need to be retried.

### 2025-11-24 12:09 UTC: resolved
The REST API and SDK Data Collection have continued to remain stable and this incident is considered resolved.

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