# Increased errors impacting US01

- Provider: [Braze](https://down.guide/braze)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2025-05-21 18:11 UTC
- us
- id: DWN-de6783dbf1
- Official page: https://stspg.io/3qrfp8q6y6dk

## Updates from Braze
### 2025-05-21 15:30 UTC: resolved
We experienced a service degradation on the US-01 cluster between 11:46 ET and 11:58 ET. During this 12-minute period, SDK API and Dashboard services hosted on the US-01 cluster were impacted by increased errors. SDK API errors were successfully retried.
Our engineering team responded immediately when the issue was detected and restored full service functionality at 11:58 ET. All systems are now operating normally.

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