# US01 and US03 Dashboard and SDK Errors

- Provider: [Braze](https://down.guide/braze)
- Level: confirmed
- Impact: Partial outage
- lasted 1h
- started 2025-11-19 00:34 UTC
- Dashboard, SDK Data Collection, SDK Data Collection +1
- id: DWN-ff05c72b31
- Official page: https://stspg.io/l667vrhsln88

## Updates from Braze
### 2025-11-19 00:34 UTC: identified
Starting at 19:12 ET Braze Engineers identified an issue impacting the US01 and US03 Dashboard and SDK. Engineers are currently investigating the issue.

### 2025-11-19 01:17 UTC: monitoring
The Braze Engineering team have implemented a fix and are monitoring the results. Since 19:46 ET errors have dropped and services are operating normally.

### 2025-11-19 01:33 UTC: resolved
US01 and US03 Dashboard and SDK services have remained stabled. The incident is now resolved.

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