# Delays on Transactional Email Delivery and Preview

- Provider: [Brevo](https://down.guide/brevo)
- Level: confirmed
- Impact: Degraded
- lasted 6m
- started 2026-10-14 08:26 UTC
- id: DWN-0e5ae7c4d1
- Official page: https://status.brevo.com/incidents/01M4WR9NYWZFD13JJRRR8X2J52

## Updates from Brevo
### 2026-10-14 08:26 UTC: investigating
We’ve detected an issue affecting Transactional Email Delivery and Preview, which may be causing disruptions for some customers.
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and appreciate your patience and understanding. We’ll share further updates as soon as more information becomes available.

### 2026-10-14 08:28 UTC: monitoring
We have now mitigated the impact, and Transactional Email Delivery should be working as expected. However, there may still be some delays with Transactional Email Preview.
We’re also seeing a reduction in errors across the affected services and continue to closely monitor our systems to ensure stability.
We’ll provide another update once we confirm that the issue has been fully resolved.
Thank you for your patience and understanding.

### 2026-10-14 08:32 UTC: resolved
The issue has been resolved, and all affected services are now functioning normally.
Thank you for your patience while we worked to address the issue.

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