# Delayed transactional email delivery

- Provider: [Brevo](https://down.guide/brevo)
- Level: confirmed
- Impact: Degraded
- lasted 2m
- started 2026-10-05 07:18 UTC
- id: DWN-e582b6377c
- Official page: https://status.brevo.com/incidents/01M45EV7F26Y57NHTPEM6BTACJ

## Updates from Brevo
### 2026-10-05 07:18 UTC: investigating
Between 07:00 UTC and 07:08 UTC transactional emails were delivered with a delay of approximately 8 minutes. The delay was caused by connectivity errors with an internal component of our transactional sending pipeline. Affected messages were queued and delivered once connectivity was restored — no messages were lost. Delivery latency has returned to normal.

### 2026-10-05 07:19 UTC: identified
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.
We will continue to share updates as we progress toward resolution.

### 2026-10-05 07:20 UTC: resolved
The issue has been resolved, and all affected services are now functioning normally.
Thank you for your patience while we worked to address the issue.

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