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Brex

Cloudflare Outage

Major outage Lasted 3h 13m · started · Brex's page

Level
confirmed
Worst impact
Major outage
Components
Dashboard, Mobile, Spend Management, Bill Pay, Home Page
Down Index
50of 100

What to do

  • Check whether you use Brex Dashboard, Mobile, Spend Management, Bill Pay and 1 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 13m it lasted.

    Anything that failed between 2025-11-18 13:17 UTC and 2025-11-18 16:30 UTC may need a replay.
  • Subscribe to Brex's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=brex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Brex 6

  1. investigating

    Our ability to provide support via chat, text or phone is impacted. Our team is aware of the issue and is actively working to correct it.

    provider

  2. identified

    Our ability to provide support via chat is impacted, but you can continue to receive support via phone. Our team is aware of the issue and is actively working to correct it.

    provider

  3. identified

    Our ability to provide support via chat is impacted, but you can continue to receive support via phone. This is due to an outage by one of our partners, Cloudflare. Our team is actively monitoring the issue for resolution.

    provider

  4. identified

    We are unable to provide support via chat, but phone support is available. Other functionality, including receipt processing and address verification are also impacted due to an outage by one of our partners, Cloudflare. Our team is monitoring the issue.

    provider

  5. monitoring

    We experienced an outage affecting chat support, receipt processing and address verification due to an outage by one of our partners, Cloudflare. This is now resolved, and our team is monitoring to ensure normal operations.

    provider

  6. resolved

    We experienced an outage affecting chat support, receipt processing and address verification due to an outage by one of our partners, Cloudflare. This is now resolved, and our team is monitoring to ensure normal operations.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2e6a69d6f1

Is Brex still down?

No, this incident was resolved 2025-11-18 16:30 UTC. For Brex's live state, see https://down.guide/brex.

How long did it last?

3h 13m, from 2025-11-18 13:17 UTC to 2025-11-18 16:30 UTC, by the times Brex posted.

What was affected?

Brex named Dashboard, Mobile, Spend Management, Bill Pay and 1 more.

What caused it?

Brex hasn't published a root cause. If it does, it shows here.

Where does this come from?

Brex's official status page, https://status.brex.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.