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Brex

Account Verification Outage

Major outage Lasted 7h 32m · started · Brex's page

Level
confirmed
Worst impact
Major outage
Components
Home Page
Down Index
46of 100

What to do

  • Check whether you use Brex Home Page. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 32m it lasted.

    Anything that failed between 2025-09-03 22:36 UTC and 2025-09-04 06:08 UTC may need a replay.
  • Subscribe to Brex's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=brex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Brex 3

  1. investigating

    We are investigating an issue preventing completion of the ID verification process as part of account verification.

    provider

  2. monitoring

    We have resolved the issue and are monitoring.

    provider

  3. resolved

    We have resolved the issue.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-88cc17f8ad

Is Brex still down?

No, this incident was resolved 2025-09-04 06:08 UTC. For Brex's live state, see https://down.guide/brex.

How long did it last?

7h 32m, from 2025-09-03 22:36 UTC to 2025-09-04 06:08 UTC, by the times Brex posted.

What was affected?

Brex named Home Page.

What caused it?

Brex hasn't published a root cause. If it does, it shows here.

Where does this come from?

Brex's official status page, https://status.brex.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.