# Account Verification Outage

- Provider: [Brex](https://down.guide/brex)
- Level: confirmed
- Impact: Major outage
- lasted 7h 32m
- started 2025-09-03 22:36 UTC
- Home Page
- id: DWN-88cc17f8ad
- Official page: https://stspg.io/1qww6vb2t1fb

## Updates from Brex
### 2025-09-03 22:36 UTC: investigating
We are investigating an issue preventing completion of the ID verification process as part of account verification.

### 2025-09-03 23:26 UTC: monitoring
We have resolved the issue and are monitoring.

### 2025-09-04 06:08 UTC: resolved
We have resolved the issue.

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