# Investigating potential infrastructure incident

- Provider: [Bubble](https://down.guide/bubble)
- Level: confirmed
- Impact: Degraded
- lasted 4h 28m
- started 2026-10-31 04:01 UTC
- id: DWN-1cbfb8fa2c
- Official page: https://status.bubble.io/incidents/01M681WRMVTSSFE9H2GYN3H6M5

## Updates from Bubble
### 2026-10-31 04:01 UTC: investigating
We are looking into potential infrastructure issues. User-facing impact is currently unclear

### 2026-10-31 04:32 UTC: investigating
We are continuing to investigate some indicators of potential infrastructure issues. At this time, we do not believe there is user-facing impact, but there's a possibility that could change so we are monitoring closely

### 2026-10-31 08:29 UTC: resolved
We were able to find and resolve the issues, and believe there was not any app downtime or direct user impact. As part of this work, we made some upgrades to our mobile build pipeline, and as a result, customers on Dedicated environments will not be able to build mobile apps until they upgrade to the latest version of Bubble.

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