# Issues with BugSnag Event processing times

- Provider: [Bugsnag](https://down.guide/bugsnag)
- Level: confirmed
- Impact: Degraded
- lasted 7h 3m
- started 2024-08-15 14:14 UTC
- id: DWN-0d78f08c6f
- Official page: https://stspg.io/wq9bjzsgvrhd

## Updates from Bugsnag
### 2024-08-15 14:14 UTC: investigating
We are currently investigating issues with slow event processing times.

### 2024-08-15 15:47 UTC: investigating
Investigating issues on the Dashboard where event information is not loading.

### 2024-08-15 16:31 UTC: identified
Event information should now be loading on the Dashboard.

### 2024-08-15 20:31 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2024-08-15 21:17 UTC: resolved
This incident has been resolved.

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