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Bugsnag

Emails not being sent

Degraded Lasted 2h · started · Bugsnag's page

Level
confirmed
Worst impact
Degraded
Regions
us
Down Index
23of 100

What to do

  • Check whether you use Bugsnag in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h it lasted.

    Anything that failed between 2024-06-09 14:10 UTC and 2024-06-09 16:10 UTC may need a replay.
  • Subscribe to Bugsnag's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bugsnag works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bugsnag 4

  1. investigating

    We are currently investigating an issue with our service provider that means we are unable to send any emails. This affects notification emails, but also sign up and password reset emails. Please bear with us while we resolve this issue.

    provider

  2. identified

    Our service provider has informed us that they have resolved the issue and will begin processing the email backlog shortly.

    provider

  3. monitoring

    We have confirmed that emails are now being delivered. We will continue monitoring the situation.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5430a4c26b

Is Bugsnag still down?

No, this incident was resolved 2024-06-09 16:10 UTC. For Bugsnag's live state, see https://down.guide/bugsnag.

How long did it last?

2h, from 2024-06-09 14:10 UTC to 2024-06-09 16:10 UTC, by the times Bugsnag posted.

What was affected?

Bugsnag named in us.

What caused it?

Bugsnag hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bugsnag's official status page, https://bugsnag.status.smartbear.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.