# AWS outage impacting SmartBear ID logins and email notifications

- Provider: [Bugsnag](https://down.guide/bugsnag)
- Level: confirmed
- Impact: Degraded
- lasted 48m
- started 2025-10-20 10:11 UTC
- BugSnag Dashboard
- us
- id: DWN-8bd4b54377
- Official page: https://stspg.io/7kwq1s65rzg9

## Updates from Bugsnag
### 2025-10-20 10:11 UTC: monitoring
An AWS outage occurred, preventing SmartBear ID logins to the BugSnag dashboard and notification emails from being sent. We are monitoring the situation, but we expect that logins and email notifications will now continue to work as normal. All other functionality remained operational throughout the incident.
The AWS incident can be tracked here: https://health.aws.amazon.com/health/status#multipleservices-us-east-1\_1760954629

### 2025-10-20 10:59 UTC: resolved
This incident has been resolved.

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