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Bugsnag

Symbolication issues

Degraded Lasted 5h 34m · started · Bugsnag's page

Level
confirmed
Worst impact
Degraded
Down Index
21of 100

What to do

  • Check whether your product depends on Bugsnag. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 34m it lasted.

    Anything that failed between 2023-08-02 09:26 UTC and 2023-08-02 15:00 UTC may need a replay.
  • Subscribe to Bugsnag's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bugsnag works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bugsnag 2

  1. investigating

    We are aware of some issues with symbolication failure. This may cause some events not to symbolicate correctly and create new groupings. We are investigating.

    provider

  2. resolved

    This issue will have affected mapping files uploaded between 09:32 UTC yesterday and 13:00 UTC today, causing any events relying on those source maps to not symbolicate properly and create new groupings. This is now resolved, so any uploaded mapping files, including those uploaded in that time frame, will now successfully symbolicate any new events. Unfortunately old events affected by this will not be symbolicated retroactively, but any new events with matching source maps will be symbolicated and return to their previous error groupings.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-95a0e5ddc2

Is Bugsnag still down?

No, this incident was resolved 2023-08-02 15:00 UTC. For Bugsnag's live state, see https://down.guide/bugsnag.

How long did it last?

5h 34m, from 2023-08-02 09:26 UTC to 2023-08-02 15:00 UTC, by the times Bugsnag posted.

What caused it?

Bugsnag hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bugsnag's official status page, https://bugsnag.status.smartbear.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.