# Increased latency and error rates

- Provider: [Buildkite](https://down.guide/buildkite)
- Level: confirmed
- Impact: Degraded
- lasted 1h 5m
- started 2026-04-29 17:43 UTC
- Agent API
- id: DWN-109deadf3e
- Official page: https://stspg.io/9ztf3q545r8n

## Updates from Buildkite
### 2026-04-29 17:43 UTC: investigating
We're observing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.

### 2026-04-29 18:18 UTC: monitoring
We have identified and fixed the issue with the underlying database for a subset of customers. We are now monitoring the issue.

### 2026-04-29 18:48 UTC: resolved
We have confirmed that latency and error rates have returned to normal for impacted customers.

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