# Increased latency and error rates

- Provider: [Buildkite](https://down.guide/buildkite)
- Level: confirmed
- Impact: Degraded
- lasted 28m
- started 2026-05-04 06:02 UTC
- Agent API
- id: DWN-13b6b645f0
- Official page: https://stspg.io/sw4kg5jk4cgr

## Updates from Buildkite
### 2026-05-04 06:02 UTC: investigating
We're observing increased latency and error rates in the Agent API for a subset of our customers. We're currently investigating and will provide status updates as they become available.

### 2026-05-04 06:30 UTC: resolved
An increase in requests has lead to the API service being temporarily saturated. We have updated rate limits to ensure this doesn't re-occur and will add further resources if necessary

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