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Buildkite

Increased dispatch latency and error rates

Degraded Lasted 1h 16m · started · Buildkite's page

Level
confirmed
Worst impact
Degraded
Components
Hosted Agents
Down Index
19of 100

What to do

  • Check whether you use Buildkite Hosted Agents. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 16m it lasted.

    Anything that failed between 2026-04-28 18:00 UTC and 2026-04-28 19:16 UTC may need a replay.
  • Subscribe to Buildkite's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=buildkite works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Buildkite 4

  1. investigating

    We're observing increased error rates and dispatch latency for a subset of our customers. We're currently investigating and will provide status updates as they become available.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    We have mitigated the issue causing increased Hosted Agents dispatch latency and intermittent timeout errors for a subset of customers. We identified abnormal workload activity that was placing elevated load on a supporting service, and have now blocked that activity and applied additional protections. Service metrics have returned to normal, and we are continuing to monitor closely.

    provider

  4. resolved

    Previously elevated loads with Hosted Agents dispatch have fully recovered.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-33eed89efc

Is Buildkite still down?

No, this incident was resolved 2026-04-28 19:16 UTC. For Buildkite's live state, see https://down.guide/buildkite.

How long did it last?

1h 16m, from 2026-04-28 18:00 UTC to 2026-04-28 19:16 UTC, by the times Buildkite posted.

What was affected?

Buildkite named Hosted Agents.

What caused it?

Buildkite hasn't published a root cause. If it does, it shows here.

Where does this come from?

Buildkite's official status page, https://www.buildkitestatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.