# Buildkite service disruption

- Provider: [Buildkite](https://down.guide/buildkite)
- Level: confirmed
- Impact: Degraded
- lasted 1h 57m
- started 2026-08-17 00:46 UTC
- Hosted Agents
- id: DWN-4de451e79e
- Official page: https://stspg.io/48vcd3r1k506

## Updates from Buildkite
### 2026-08-17 00:46 UTC: investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

### 2026-08-17 01:21 UTC: investigating
We’re investigating elevated latency in background worker processing between approximately 12:39am and 1:02am UTC.
Processing has since caught up and was near real time as of 1:13am UTC. We’re continuing to monitor the service and are checking remaining retries.
Some builds or hosted-agent-related operations may have experienced delays during this period. We’ll provide another update as soon as we have confirmed the service is stable and have more information about the cause. We apologise for the disruption.

### 2026-08-17 02:00 UTC: monitoring
We have confirmed that all background workers have caught up as of 1:13am UTC. Hosted Agents dispatch has returned to normal. 
We'll continue to to monitor the service and are checking remaining retries.

### 2026-08-17 02:43 UTC: resolved
This incident has been resolved.

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