# Increased latency and error rates

- Provider: [Buildkite](https://down.guide/buildkite)
- Level: confirmed
- Impact: Degraded
- lasted 1h 30m
- started 2026-11-03 22:38 UTC
- Job Queue
- id: DWN-94fa5ac9a4
- Official page: https://stspg.io/c9bpkqcstcsp

## Updates from Buildkite
### 2026-11-03 22:38 UTC: investigating
We're still seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.

### 2026-11-03 22:56 UTC: monitoring
Delays in processing incoming webhooks and creating builds are improving for affected customers. We patched the webhook-processing deployment to increase capacity and processing lag has dropped. We are monitoring recovery as the remaining backlog clears.

### 2026-11-04 00:07 UTC: resolved
We have seen recovery and latency has returned to normal.

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