# Increased latency and error rates

- Provider: [Buildkite](https://down.guide/buildkite)
- Level: confirmed
- Impact: Degraded
- lasted 2h 8m
- started 2026-11-03 18:14 UTC
- Job Queue
- id: DWN-c043f21cee
- Official page: https://stspg.io/y06rrgzzwqz4

## Updates from Buildkite
### 2026-11-03 18:14 UTC: investigating
We're seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.

### 2026-11-03 18:54 UTC: investigating
We are continuing to investigate. At this time, the issue is limited to a small subset of customers.

### 2026-11-03 19:43 UTC: monitoring
We’ve scaled out the resources that process incoming webhooks and are seeing recovery. We’re now working through the backlog of queued jobs and continuing to monitor

### 2026-11-03 20:22 UTC: resolved
We have seen recovery and latency has returned to normal.

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