Skip to main content
Buildkite

Jobs not starting on hosted agents and agent-stack-k8s

Partial outage Lasted 50m · started · Buildkite's page

Level
confirmed
Worst impact
Partial outage
Components
Agent API
Down Index
28of 100

What to do

  • Check whether you use Buildkite Agent API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 50m it lasted.

    Anything that failed between 2026-05-07 08:48 UTC and 2026-05-07 09:37 UTC may need a replay.
  • Subscribe to Buildkite's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=buildkite works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Buildkite 4

  1. investigating

    We've spotted that something has gone wrong. We're currently investigating the issue with new builds not starting.

    provider

  2. investigating

    We've identified issue with job acquiring endpoint. We're rolling back now. We'll provide next update in ~20 minutes.

    provider

  3. identified

    We're currently seeing recovery at 50% rate. We'll provide next update soon.

    provider

  4. resolved

    We've reverted a change that caused stale environment variables provided to acquire job used in Hosted Agents, agent-stack-k8s and other agent implementations using acquire job.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d1996baaa0

Is Buildkite still down?

No, this incident was resolved 2026-05-07 09:37 UTC. For Buildkite's live state, see https://down.guide/buildkite.

How long did it last?

50m, from 2026-05-07 08:48 UTC to 2026-05-07 09:37 UTC, by the times Buildkite posted.

What was affected?

Buildkite named Agent API.

What caused it?

Buildkite hasn't published a root cause. If it does, it shows here.

Where does this come from?

Buildkite's official status page, https://www.buildkitestatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.