- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Stream Service, Stream - Transcoding Service
- Down Index
- 31of 100
What to do
Check whether you use Bunny.net Stream Service, Stream - Transcoding Service. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 51m it lasted.
Anything that failed between 2026-09-03 13:47 UTC and 2026-09-03 15:38 UTC may need a replay.Subscribe to Bunny.net's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=bunny works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bunny.net 5
- investigating
Our Engineering team are currently investigating an issue on our Stream platform of playback failures on our embedded players, as well as upload failures to our platform.
provider
- monitoring
We have identified a backend database issue which had caused a timeout across our video servers (to include our player and uploading process). The problem was rectified and we are now monitoring the situation.
provider
- monitoring
We are observing some isolated issues on the back of the fix. We are working to fully restore the process on our platform.
provider
- monitoring
We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation. Playback has now fully resumed without issue. New uploads during the outage have failed and thus would need re-uploading. Existing transcoding videos were not lost, however the status reported on some of these videos may be inaccurate as a result.
provider
- resolved
This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3b0ea3979a
Is Bunny.net still down?
No, this incident was resolved 2026-09-03 15:38 UTC. For Bunny.net's live state, see https://down.guide/bunny.
How long did it last?
1h 51m, from 2026-09-03 13:47 UTC to 2026-09-03 15:38 UTC, by the times Bunny.net posted.
What was affected?
Bunny.net named Stream Service, Stream - Transcoding Service.
What caused it?
Bunny.net hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bunny.net's official status page, https://status.bunny.net, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.