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Bunny.net

Video Delivery Failures on Basic DRM enabled Libraries

Degraded Lasted 28m · started · Bunny.net's page

Level
confirmed
Worst impact
Degraded
Components
Stream Service
Down Index
17of 100

What to do

  • Check whether you use Bunny.net Stream Service. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 28m it lasted.

    Anything that failed between 2026-07-23 08:33 UTC and 2026-07-23 09:02 UTC may need a replay.
  • Subscribe to Bunny.net's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bunny works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bunny.net 2

  1. investigating

    We are currently investigating intermittent playback failures on Stream libraries, specifically with Basic DRM enabled. This does not impact existing underlying storage, or other video library types (Enterprise DRM or non DRM).

    provider

  2. resolved

    We have identified a process on a single server causing Basic DRM transformation failures, and was the cause of intermittent video freezes/500s. This has been rectified by the Engineering team.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a365fe65a0

Is Bunny.net still down?

No, this incident was resolved 2026-07-23 09:02 UTC. For Bunny.net's live state, see https://down.guide/bunny.

How long did it last?

28m, from 2026-07-23 08:33 UTC to 2026-07-23 09:02 UTC, by the times Bunny.net posted.

What was affected?

Bunny.net named Stream Service.

What caused it?

Bunny.net hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bunny.net's official status page, https://status.bunny.net, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.