# Users are experiencing issues generating video through Magic Media

- Provider: [Canva](https://down.guide/canva)
- Level: confirmed
- Impact: Degraded
- lasted 13h 13m
- started 2025-10-29 16:10 UTC
- id: DWN-0e9afb0f19
- Official page: https://stspg.io/x33fh8r1gsn1

## Updates from Canva
### 2025-10-29 16:10 UTC: identified
Users may experience issues when trying to generate videos through Magic Media.

### 2025-10-30 00:58 UTC: monitoring
- Fix has been implemented. Users should be able to generate videos with Magic Media now.

### 2025-10-30 05:22 UTC: resolved
This incident has been resolved.

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