# Users are having issues accessing designs

- Provider: [Canva](https://down.guide/canva)
- Level: confirmed
- Impact: Degraded
- lasted 40m
- started 2026-04-22 23:48 UTC
- Viewing designs
- id: DWN-0fbe619909
- Official page: https://stspg.io/ckzq7hwr2x3w

## Updates from Canva
### 2026-04-22 23:48 UTC: investigating
Users are having issues accessing designs. Our engineers are urgently investigating the issue.

### 2026-04-22 23:59 UTC: monitoring
The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.

### 2026-04-23 00:28 UTC: resolved
This incident is resolved. Thank you for patience and understanding.

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