# Users in some countries may experience issues trying to access Canva

- Provider: [Canva](https://down.guide/canva)
- Level: confirmed
- Impact: Partial outage
- lasted 56m
- started 2026-05-07 00:03 UTC
- id: DWN-35d66179d0
- Official page: https://stspg.io/087nxp195qqv

## Updates from Canva
### 2026-05-07 00:03 UTC: investigating
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.

### 2026-05-07 00:23 UTC: identified
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.

### 2026-05-07 00:33 UTC: identified
Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.

### 2026-05-07 00:49 UTC: monitoring
A fix has been implemented and we are currently monitoring for any further issues.

### 2026-05-07 00:59 UTC: resolved
This incident has been resolved.

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