# Some users may have issues accessing Canva

- Provider: [Canva](https://down.guide/canva)
- Level: confirmed
- Impact: Partial outage
- lasted 26m
- started 2026-05-29 01:46 UTC
- Billing and subscriptions
- id: DWN-56260c5dd8
- Official page: https://stspg.io/z5zv6xsrqcs7

## Updates from Canva
### 2026-05-29 01:46 UTC: investigating
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

### 2026-05-29 01:48 UTC: investigating
Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

### 2026-05-29 01:58 UTC: monitoring
A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

### 2026-05-29 02:12 UTC: resolved
This incident is now resolved. Thank you for your patience and understanding.

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