# Some users may experience issues accessing AI Voice

- Provider: [Canva](https://down.guide/canva)
- Level: confirmed
- Impact: Degraded
- lasted 14h 24m
- started 2026-04-10 14:39 UTC
- id: DWN-6a25c77976
- Official page: https://stspg.io/fcmrpr8vwq87

## Updates from Canva
### 2026-04-10 14:39 UTC: investigating
Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.

### 2026-04-11 05:04 UTC: resolved
This incident is now resolved. Thank you for your patience and understanding.

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