- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Billing and subscriptions
- Down Index
- 28of 100
What to do
Check whether you use Canva Billing and subscriptions. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 4m it lasted.
Anything that failed between 2026-07-31 18:55 UTC and 2026-07-31 19:58 UTC may need a replay.Subscribe to Canva's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=canva works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Canva 4
- investigating
Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.
provider
- identified
We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-98a5654baa
Is Canva still down?
No, this incident was resolved 2026-07-31 19:58 UTC. For Canva's live state, see https://down.guide/canva.
How long did it last?
1h 4m, from 2026-07-31 18:55 UTC to 2026-07-31 19:58 UTC, by the times Canva posted.
What was affected?
Canva named Billing and subscriptions.
What caused it?
Canva hasn't published a root cause. If it does, it shows here.
Where does this come from?
Canva's official status page, https://www.canvastatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.